Privacy Policy

All services and services provided on our website  Musalla Mh 7035 Sk. It is owned and operated by DP Otelcilik ve Turizm Tic A.Ş.  (hereinafter referred to as “our company/company”)   registered at  No:41 Çeşme İzmir .

We process your personal data (the “processed personal data” will be explained in detail below) as a data controller within the scope of the Law on the Protection of Personal Data No. 6698 (KVKK) and other relevant legislation. How and in what way the collected personal data is collected, how and how this data is protected is stated below. 

IP addresses used by members when entering certain personal information (such as name-surname, company information, telephone, address or e-mail addresses) about themselves, by signing up, creating a reservation, or filling out various forms and surveys on our website, Our Company are collected in accordance with the provisions of the KVKK and other relevant legislation . 

In some periods, our company may send campaign information, information about new products, promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this selection can be changed in the account information section after logging in as a member, or they can make a notification with the link in the information message they receive. 

During the approval process via e-mail, personal information transmitted to our company electronically by our members will not be disclosed or shared with third parties, except for the purposes and scope determined by the “Distance Service Sales Agreement” and “KVKK Clarification Text” that we have made with our members.

Our company records and uses the IP address of its members in order to identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes, either by itself or by the people it cooperates with, in accordance with the provisions of the KVKK and other relevant legal regulations, apart from the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our Hotel Management; In accordance with the provisions of the KVKK and other relevant legislation , outside the scope and purposes determined by the “Distance Service Sales Agreement”, by our company and the people it cooperates with.and can be used in various statistical evaluations, database creation and market research without disclosing the identity of our members.

Our company is committed to keeping personal information strictly private and confidential, considering it a confidentiality obligation, and taking all necessary precautions and diligence to ensure and maintain confidentiality, prevent all or any part of personal information from entering the public domain or unauthorized use or disclosure to a third party. commits to show

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who make reservations on our website and purchase accommodation and make payments for this purpose. Your credit card information is not stored in any way our system.

When you enter the transaction process, there are two things you need to pay attention to to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. The information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our website and sent to the relevant bank for questioning. If the usability of the card is approved, the payment and approval processes will continue. Since no information about the card can be viewed or recorded by us,

The reliability of the payment/invoice address information of hotel reservations paid with online payment method is audited against Credit Card Fraud by our company and the companies that our company has cooperated with in this regard. For this reason, our guests who book on our website for the first time must first confirm the accuracy of their financial and address/phone information so that they can proceed to the payment and then the reservation confirmation stage. In order to control this information, the customer or the relevant bank can be contacted when necessary.

Only you can access and change all the information you provide while becoming a member and making transactions on our website. If you protect your member login and transaction information securely, it is not possible for others to access and change information about you. For this purpose, 128-bit SSL security area is used during membership and reservation processes. This system is an international encryption standard that cannot be broken.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information, which you will send to our company by credit card mail-order method, will be kept by our company according to the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections that may occur with the bank and then destroyed. You have the legal right to object to the bank in case any amount is withdrawn from your card other than the mail-order form approved by you, which you will send to us in return for the service you have received. and it does not pose a risk as you can prevent the payment of this amount. 

THIRD PARTY WEBSITES AND APPS

Our business may link to other sites within its website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on our company’s website are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement are only for the use of our business and do not cover third party websites. 

In the limited cases specified below, our Company may disclose the information of users to third parties, except for the provisions of this “Privacy Policy”. These cases are limited in number;

1. To comply with the obligations imposed by the legal rules in force, issued by the competent legal authority such as Law, Decree-Law, Regulation, etc.;

2. In order to fulfill the requirements of the “Membership Agreement” and other agreements that our business has concluded with the users and to put them into practice;

3. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the competent administrative and judicial authority;

4. In cases where it is necessary to provide information to protect the rights or security of users. 

EMAIL SECURITY

Never write down your credit card number or passwords in the e-mails you send to our Company and our Business regarding any service you have purchased. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.

BROWSER COOKIES 

Our company can obtain information about the users visiting the website of our company and the use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Our company can change the provisions of this “Privacy Policy” at any time by posting it on the site or by sending an e-mail to users or publishing it on its site. If the terms of the Privacy Policy are changed, they will take effect on the date of publication. For any questions or suggestions regarding our privacy policy,  you can send an e-mail to hello@usulova.com  . You can reach our company’s contact information below.

Company Name:  DP Otelcilik ve Turizm Tic A.Ş.

Address:  Musalla Mh 7035 Sk. No:41 Cesme Izmir

Email:  hello@usulova.com

Phone  +90 532 309 78 70